iSAP Wallet: Transforming Transactions, Empowering Lives.

Privacy and Policy

Introduction:

Welcome to the iSAP Wallet Privacy Policy. At iSAP Wallet, we are dedicated to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data entrusted to us. By using the iSAP Wallet website or services, you consent to the practices described in this Privacy Policy. We are committed to transparency and compliance with applicable data protection laws and regulations, ensuring that your privacy rights are respected and upheld. This Privacy Policy aims to inform you about the types of personal information we collect, how we use it, and your rights regarding your data. We encourage you to read this Privacy Policy carefully to understand our practices and how they affect you. If you have any questions or concerns about our Privacy Policy or data practices, please contact us using the information provided at the end of this document. Thank you for choosing iSAP Wallet.

Objectives:

Transparency: Our primary objective is to provide clear and understandable information to users about how their personal data is collected, used, and protected. We aim to promote transparency in our data practices, ensuring that users have a comprehensive understanding of how their information is handled.

User Control and Consent: We aim to empower users with control over their personal data by providing mechanisms for exercising their privacy rights. Our Privacy Policy outlines users' rights regarding their data, including the ability to access, correct, or delete their information. We seek to obtain explicit consent from users for the collection and processing of their personal data, ensuring that they have a choice in how their information is used.

Data Security: We are committed to maintaining the security and confidentiality of user information. Our objective is to implement robust technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. We strive to continuously monitor and update our security practices to mitigate risks and ensure the integrity of user data.

Compliance and Accountability: We aim to comply with applicable data protection laws and regulations, as well as industry best practices, to uphold the privacy rights of our users. Our objective is to demonstrate accountability for our data handling practices by maintaining accurate records, conducting regular audits, and addressing user concerns promptly and transparently. We are committed to continuously improving our Privacy Policy and data protection practices to meet evolving legal requirements and user expectations.

Information We Collect:

Personal Information: We collect personal information provided voluntarily by users during account registration, such as name, email address, contact details, and identification documents.

Usage Data: We gather information about user interactions with the iSAP Wallet platform, including login times, transaction history, device information, IP addresses, and browsing activity.

Financial Information: We may collect financial data necessary for processing transactions, such as payment card details, bank account information, transaction amounts, and currency exchange rates.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about user preferences, browsing habits, and website usage patterns to enhance user experience and improve our services.

How We Use Information We Collect:

Service Provision: We use the collected information to provide and improve the iSAP Wallet platform and its services, including account management, transaction processing, customer support, and personalized user experiences.

Security and Fraud Prevention: We utilize user information to ensure the security and integrity of the iSAP Wallet platform, including authentication, identity verification, fraud detection, and compliance with legal and regulatory requirements.

Personalization and Marketing: We may use the information to tailor user experiences, provide targeted advertisements, promotions, and offers, conduct market research, and communicate with users about relevant products, services, and updates. However, we respect users' preferences and provide options to opt out of marketing communications where applicable.

Offer You Tailored / More Relevant Content:

Personalization: We may use the information collected to personalize user experiences and offer tailored content, such as product recommendations, advertisements, and promotions, based on user preferences, interests, and past interactions with the iSAP Wallet platform.

Improving User Experience: By analyzing user data, we aim to enhance the relevance and quality of content and services offered on the iSAP Wallet platform, ensuring that users receive information that aligns with their needs and preferences.

Opt-Out Options: While we strive to provide tailored content to enhance user experience, we respect users' privacy preferences. Users have the option to opt out of personalized content and marketing communications, and we provide mechanisms to manage their preferences and control the types of information they receive.

Information We Share:

Third-Party Service Providers: We may share user information with trusted third-party service providers who assist us in delivering and improving our services, including payment processors, data analytics providers, customer support platforms, and marketing partners. These service providers are contractually obligated to use the information solely for the purposes outlined in our Privacy Policy and in compliance with applicable laws and regulations.

Legal Compliance: We may disclose user information when required by law, regulation, legal process, or governmental request, including to comply with court orders, subpoenas, or other legal obligations. We may also disclose information to enforce our terms of service, protect our rights, property, or safety, or to prevent fraud or abuse.

Business Transactions: In the event of a merger, acquisition, sale of assets, or other business transaction involving iSAP Wallet, user information may be transferred or disclosed as part of the transaction. We will notify users of any changes in ownership or control of their personal information and provide choices regarding the handling of their data.

Consent: We may share user information with third parties for purposes not covered by this Privacy Policy when we have obtained explicit consent from the user to do so. Users have the right to withdraw their consent at any time, and we will cease sharing their information for such purposes upon receiving notice of withdrawal.

Data Retention Policy:

Retention Period: We will retain user information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of information and the purposes for which it is collected.

Data Minimization: We will only retain user information that is necessary for the purposes for which it was collected, and we will take reasonable steps to ensure that the information is accurate, complete, and up-to-date. We will periodically review and update our records to delete or anonymize information that is no longer necessary or relevant.

Data Deletion: At the end of the retention period or upon user request, we will securely delete or anonymize user information in a manner that prevents unauthorized access, use, or disclosure. Users may request the deletion of their information at any time, subject to our legal and regulatory obligations, and we will promptly comply with such requests.

Links to Other Sites:

The iSAP Wallet website may contain links to third-party websites or services that are not owned or controlled by iSAP Wallet. We are not responsible for the privacy practices or content of these third-party sites and encourage users to review the privacy policies of any linked websites before providing any personal information. We do not endorse or make any representations about the accuracy, reliability, or suitability of the content on these external sites. Users access these third-party websites at their own risk, and any interactions or transactions conducted on these sites are subject to their respective terms of service and privacy policies. We disclaim any liability for the actions or omissions of third-party websites linked from the iSAP Wallet platform.

Consent:

By using the iSAP Wallet website and services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. Your consent is voluntary and can be withdrawn at any time by discontinuing the use of our services or by contacting us to request the deletion of your account and associated data. However, please note that certain services or features may be unavailable if you choose not to provide consent or if you withdraw your consent. We may also seek additional consent for specific purposes or when required by law. We will obtain explicit consent from users before using their personal information for any purpose not covered by this Privacy Policy or before disclosing their information to third parties for marketing purposes. Users have the right to refuse or withdraw consent at any time, and we will respect their preferences and comply with their requests to the extent permitted by law.

Security:

Data Protection Measures: We implement robust security measures to safeguard user information against unauthorized access, disclosure, alteration, or destruction. This includes encryption protocols, firewalls, secure socket layer (SSL) technology, and other industry-standard security mechanisms to protect data during transmission and storage.

Access Controls: We restrict access to user information to authorized personnel who have a legitimate need to access the data for the purposes outlined in this Privacy Policy. Access permissions are granted based on job responsibilities and are regularly reviewed and updated to ensure the protection of user privacy.

Incident Response: In the event of a data breach or security incident, we have established procedures to promptly respond, investigate, and mitigate the impact on affected users. We will notify users and relevant authorities as required by law and take appropriate actions to address the breach, prevent further unauthorized access, and enhance security measures to prevent similar incidents in the future.

Policy Review & Updates:

Regular Review: We conduct regular reviews of our Privacy Policy to ensure that it remains accurate, comprehensive, and up-to-date with our data processing practices, legal requirements, and industry standards. These reviews are conducted periodically or in response to changes in laws, regulations, or business practices.

Notification of Changes: We will notify users of any material changes to our Privacy Policy by posting an updated version on the iSAP Wallet website or by sending a notification via email or other communication channels. Users will have the opportunity to review the revised Privacy Policy and understand the changes before they become effective. Continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the revised terms.

Grievance:

If you have any concerns, complaints, or grievances regarding the handling of your personal information or our privacy practices, please contact our designated privacy officer or customer support team. We take privacy matters seriously and will promptly investigate and address any issues raised. We are committed to resolving privacy-related grievances in a fair and transparent manner and will provide updates on the status of your complaint or inquiry as appropriate. If you are not satisfied with our response or believe that your privacy rights have been violated, you may have the right to escalate the matter to the relevant regulatory authorities or seek legal recourse.